lunedì 2 febbraio 2026

[VCF 9.0 - Import ] VMWARE_COMPAT is not found

Issue


Today while I was doing some Importing tests of an external workload domain into my VCF 9.0 instance (in LAB). During the import prechecks tests I got the following error message:

An error occurred when validating VMware Cloud Foundation compatibility: File with Compatibility Matrix Content for Compatibility controller VMWARE_COMPAT is not found for <vCenter>.

Please refer to error message above and contact support for more details.



Solution


Googling around I found the following article: Deploying a new VCF instance results in an error: “VcManager vc1.example.com: An error occurred when validating VMware Cloud Foundation compatibility: File with Compatibility Matrix Content for Compatibility controller VMWARE_COMPAT is not found.”

As shown in the KB:
  1. SSH on the SDDC Manager, and elevate to root user.
  2. Check and if doesn't exist create the compatibility directory

    # ls /nfs/vmware/vcf/nfs-mount/compatibility
    # mkdir /nfs/vmware/vcf/nfs-mount/compatibility
  3. Download VmwareCompatibilityData.json file using curl

    #curl --request GET --url 'https://vvs.broadcom.com/v1/products/bundles/type/vcf-lcm-v2-bundle?format=json' --header 'x-vmw-esp-clientid: vcf-lcm' > /nfs/vmware/vcf/nfs-mount/compatibility/VmwareCompatibilityData.json
  4. Change the permission on the directory

    #chown -R vcf_lcm:vcf /nfs/vmware/vcf/nfs-mount/compatibility
  5. Re-run the validation from the installer.



That's it.