venerdì 23 febbraio 2024

NSX UI does not load information

Issue


NSX UI does not load for one manager node holding the VIP
NSX Version 4.1.2.1.0.22667794

Error message:
Feb 8, 2024, 3:22:39 PM : Error: Failed to fetch System details. Please contact the administrator. Error: 400 : "{<EOL> "details" : "SEARCH_FRAMEWORK_INITIALIZATION_FAILED, params: [manager]",<EOL> "httpStatus" : "BAD_REQUEST",<EO> "error_code" : 60525,<EOL> "module_name" : "nsx-search",<EOL> "error_message" : "Search framework initialization failed, please restart the service via 'restart service manager'."<EOL>}" (Error code: 513002)

Solution


In my case the solution was quite simple. I restarted the service manager on the NSX Manager appliance indicated by the VIP, as per the image below...

> restart service manager
... and it worked

That's it.

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